It is our goal to provide the highest level of service possible to our patients. Our patients are given a confidential, anonymous survey to mail in when their treatment is complete. Here is a small sample of our patient's comments on their experience in our office:
"Thanks to Dr. Perce and his staff; they are extremely helpful, professional, efficient and kind. What we loved the most is how Dr. Perce took time to explain to us about the entire process of wearing braces and the current status of the procedure. Thanks to Dr. Perce and his staff for making this a wonderful experience."
"My child was always seen on time. The office was clean and the staff professional and knowledgeable. There was good entertainment in the waiting room and convenient appointment times."
"For the past 4 years my daughter has received excellent service. The best of all was that she was seen on time for every appointment and I never had to wait more than 5 minutes. I find that truly amazing! Keep up the good work...your office is one of a kind!"
"Dr. Perce’s attention to the patient is what I like best about the office. He is always willing to talk with the parent. My son, Alex, wants to be an orthodontist and buy your practice when you retire. He thinks your “awesome!”
"I’m an adult that had to wear braces and the staff was so pleasant, they made my anxiety go away."
"I just wanted to take a moment to thank you all again for the gift you have given me through my treatment. Through your compassionate care, I have gained a confidence that I never thought possible. Before treatment, I was so ashamed of my teeth that I was always careful not to smile too widely or even share a real, full laugh with friends. I felt as though I was hiding much of the time because of my fear. Now, I have no reason to hide, and I smile constantly. I laugh deeply and live confidently. It has taught me the importance of taking care of myself: it is not shallow to want to look my best! In many ways, you not only gave me a smile I could be proud of, but you helped free me to be myself. I will never forget that. And I thank you from the bottom of my heart. You rock!"
"All the staff are the best. I had two children go through braces and would and have recommended you to anyone. Dr. Perce knew exactly how to handle both kids and their different needs. Both kids have beautiful smiles because of Dr. Perce. Thank you."
"The staff and their caring attitude towards both of my sons was what I liked best about the office. The payment plan was easy to work with for a single mom with 2 kids in braces. The ladies up front were the best!!!"
"All 3 of my children have been treated by Dr. Perce. I HIGHLY recommend your office to all my friends!"
"The great location and excellent care that my daughter receives makes your office one that I will definitely tell others to visit. The bag full of treats we received at the end of treatment was a super idea! My daughter’s teeth look amazing. Thank you!!"
"The office staff is extremely helpful and nice to work with. They would always make room for us in their busy schedule. Thank you so very much for your time and expertise in making Emily's teeth straight and beautiful! They're perfect!
"You guys always are on time with appointments. Get in and get out! Dr. Perce is great!"
"The staff is very courteous and run very smoothly. We rarely wait and are able to get convenient appointment times. And my daughter's teeth look GREAT!"
"The office has convenient hours and is always accommodating when you call with an emergency. Thanks for taking such great care of my son."
"We have been very happy - began treatment with Dr. Walker with our oldest child and Dr. Perce with our younger child. Both have beautiful smiles - Thank you!"
"Meghan and I truly appreciate all that was done for her, especially during the months her front teeth were knocked out. Thank you so much for such a positive experience."
"My experience in the medical field has been to cut as many corners and cut as much staff as beyond possible. That certainly does not seem to be the case with your office. I am grateful to all involved and I will miss all of your smiling faces."
"The office is very clean and organized. I am always in and out of the office on time. I was very impressed when I got them off after 2 years and 3 months because Dr. Perce told me at the beginning it would be 2 to 2 ½ years. Thank you for being efficient and helpful through the whole process."
"Your office is friendly, convenient and the staff accomodating. I appreciate the patience and attitude of the staff when I've missed an appointment. They assume and realize we're all trying to do what's right. Thank you!"
"This has been a great experience for my daughter and she will not be apprehensive at all when phase 2 starts. She was always seen in a timely manner."
"I enjoyed coming to your office, my daughter with Dr. Walker and my son with Dr. Perce. I never once had a problem. Thank you all for taking great care of my children."
"Everyone is very friendly and the office is always clean. Also, the location is extremely convenient."